We, at Sayed Business Solutions & Services (Pty) Ltd, are committed to processing your valued Personal Information in strict accordance with your constitutional right to privacy and dignity as encapsulated in the Protection of Personal Information Act, No. 4 of 2013 (hereinafter referred to as the POPI Act).
We respect the privacy of all individuals who utilize our website (www.ysay.co.za) and whose Personal Information we receive, process and/or store. We therefore strive to ensure that we comply with the legal requirement of the POPI Act which regulates the manner in which we collect, process, store, share and destroy any Personal Information which you have voluntarily consented to provide to us. Our website privacy policy has been created to ensure that the right to privacy of all our website browsers, clients and users is protected and upheld. In light of the above, we would like to take this opportunity to enlighten you on our Personal Information collection, processing and retention systems:
- Why we collect Personal Information:
We collect personal information in order to liaise with you telephonically, via our website or email so that we may:
- Respond to any query or comment received from you;
- Inform you of our service offerings;
- Enable us to process, validate and verify information and requests for the supply of goods and/or services;
- For the purposes for which you specifically provided the information; and
- Generally, to improve your experience on our website.
- We use cookies to optimise your website experience, but you may opt out:
We use information collected from cookies and other technologies to improve your user experience and the overall quality of our website. We use anonymous cookies to collect data about how you use our website, so that we can improve and optimise your website experience. Cookies on their own cannot identify you, they just recognise your web browser. To better understand how visitors use our website (www.ysay.co.za) and to help us improve the user experience, we use third-party analytics providers, such as Google Analytics, that may place cookies on your device and third-party cookies from social media sites such as Facebook, LinkedIn, Twitter, Instagram and YouTube to enable in depth campaign reporting and to track social network users when they visit our website. You can turn off your web browser’s ability to accept cookies if you prefer or accept / reject the cookies when prompted to via our website.
- Processing of Information
We will only share your personal information:
- In order to comply with applicable law or with legal process served on our company;
- In order to protect and defend the rights or property of our company;
- When you have explicitly consented to such dissemination.
- Security Measures
We will:
- Treat your personal information as strictly confidential;
- Take appropriate technical and organisational measures to ensure that your personal information is kept secure and is protected against unauthorised or unlawful processing, accidental loss, destruction or damage, alteration, disclosure or access;
- Promptly notify you if we become aware of any unauthorised use, disclosure or processing of your personal information;
- Provide you with reasonable evidence of our compliance with our obligations under this policy on reasonable request; and
- We will not retain your personal information longer than the period for which it was originally required unless we are required by law to do so, or you consent to us retaining such information for a longer period.
- Your rights
You have the right at any time to:
- Rectify the Personal Information collected by us;
- Object to the processing of Personal Information (subject to legislation);
- Request the return or destruction of Personal Information (subject to legislation);
- Lodge a complaint with the company or information regulator.
Kindly note that although we may take the aforementioned precautions to protect your personal information in your best interests, we hereby indemnify ourselves from liability for any loss or damage, howsoever arising, suffered as a result of the disclosure of such information if outside our reasonable control. We recommend that you read our Privacy and Consent Policy (available on request) so that you understand our approach towards the use of your Personal Information. By consenting to the submission of your Personal Information to us, you hereby undertake to have given your permission – where necessary and appropriate – for disclosures and usages referred to in this policy. By using our website or otherwise providing us with your Personal Information, you acknowledge that you have reviewed the terms of our Privacy and Consent Policy and agree that we may collect, use and transfer (including cross-border) your Personal Information in accordance with the POPI Act.
If you do not agree with these terms, you may exercise your right to not use our website, unsubscribe and/or opt-out of any marketing or mailing lists and refrain from providing any Personal Information through our website or any other means. Our Privacy and Consent Policy forms part of our website’s Terms and Conditions of Use, as well as the terms of engagement of any and all of our products and services and such, shall be governed by and construed in accordance with the laws of South Africa.
We wish to reiterate that we, at Sayed Business Solutions & Services (Pty) Ltd value you and are committed to protecting your privacy and ensuring that your Personal Information is collected and used in a lawful manner and for mandated purposes. Should you have any queries or concerns please do not hesitate to contact us via e-mail on info@ysay.co.za.